The security sector has been undergoing a revolution and more efficient officers are called upon to aid in these mundane tasks. The type and level of training for guard taking part in ensuring the security of people and that of their property is dependent on the guard’s prior experience and the work place requirements of the guard. Security guard positions are lucrative opportunities to those who have served in the law enforcement organs of the government as they are always in great demand. Such officers are exempted from various training programs. The guard training must be client-based as different clients require the guard deployed to serve them to undertake various activities. Basically, security guard services involve the following;
Training on etiquette Security guards are always the first organization’s staff that a customer meets. They way they dress, address and treat customers from the onset speak a lot about the company and may ruin or build the company’s reputation. Neatness is emphasized during training and proper etiquette such as polite request to direct the customer to where they are headed. They are required to help customers find their way in and out of the building etc.
Armed guard training This training is the most intensive in security guard training and those who undertake it are required to be deployed in high risk installations hence competency and qualification such as mental stability of the person are emphasized a lot. Certain conditions especially those interfering with the brain might be a limitation when entering the armed guard training. The armed guard training involves imparting knowledge on basic weaponry skills such as handling of weapons, safety while handling. Regulations followed when one is using a gun must be adhered to by anyone whether an individual, private guard or a government law enforcement officers. Certification of passing the weaponry test is a must for anyone to be allowed to use a gun for guarding services.
Safety awareness training Security guards are required to be on the forefront in ensuring safety of persons in a building where they are deployed. Safety training involves training in first aid, emergency evacuations and skills on how to ensure fire safety.
Specialized training for security guard There are various tasks undertaken by security guards hence more thorough training is required to ensure efficiency in their specialized areas. For example training on how to conducts patrols, searching for stolen properties, and use of technology for surveillance and security systems.
Physical training for security guards The task of ensuring safety for individuals and property is very demanding hence guards are required to go through a thorough physical training which involves training in self defence, defending other people and keeping the body fit.
Conflict resolution training The needs of a security guard goes past the mere role of providing security. Conflicts arise in every organization and guards are always called to the situation. Skills on how to deal with conflict resolution and ensure that the situation is mitigated is very important.
A security guard is totally different from the traditional watchman. Many responsibilities have been bestowed upon the security guard hence thorough training is imperative in ensuring that these guards meet the security responsibilities.